Privacy Policy

1. Information We Collect

When you interact with Kivex Technology via our website, contact forms, or direct inquiries, we may collect:

• Contact details: Name, business email address, phone number, and company name.
• Project information: Business descriptions, technical requirements, service preferences, and budgets.
• Technical data: IP addresses, browser types, session interactions, and device characteristics collected through analytics.

2. How We Use Your Information

We use your collected information strictly to:

• Review project requirements and prepare technical architectural proposals.
• Deliver, manage, and communicate progress regarding software engineering contracts.
• Provide customer support, billing updates, and post-deployment monitoring.
• Improve site performance, user experience, and service reliability.

3. Data Security & Storage

We implement enterprise-grade technical and organizational safeguards to protect your personal and proprietary data from unauthorized access, loss, or alteration. All client credentials, API tokens, and source code are handled with zero-trust protocols and encrypted in transit and at rest.

4. Third-Party Services

We do not sell, rent, or trade your personal information. We may utilize verified third-party infrastructure providers (such as cloud hosting, messaging APIs, CRM tools, or telemetry analytics) solely to facilitate our operations and project execution.

5. Your Rights & Inquiries

You have the right to request access to, correction of, or deletion of your personal data stored with us at any time. For privacy inquiries or requests, contact our data protection team: